Privacy Policy

Article 1 - Personal information collected

When you make a purchase on our store, as part of our purchasing and sale process, we collect the personal information you provide to us, such as your name, address and email address.

When you browse our shop, we also automatically receive the Internet Protocol address (IP address) from your computer, which allows us to get more details about the browser and the operating system you use.

Marketing by e-mail (if applicable): With your permission, we could send you emails about our shop, new products and other updates.

Marketing by SMS (if applicable): When entering your phone number when ordering, you agree to receive SMS (ordering and recovery monitoring of abandoned basket), as well as promotional offers. SMS do not exceed 4 per month. You can unsubscribe at any time by sending Stop by SMS.

Article 2 - Consent

How do we get your consent?

When you provide us with your personal information to conclude a transaction, check your credit card, place an order, plan a delivery or return a purchase, we assume that you consent to what we collect your information and what we use it This end only.

If we ask you to provide us with your personal information for another reason for marketing for example, we will ask you directly your explicit consent, or we will give you the possibility of refusing.

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to what we can contact you, collect your information or disclose it, you can notify us by contacting us contact@atelierdelahousse.fr

Article 3 - Disclosure

We may disclose your personal information if the law forces us to do so or if you violate our general conditions of sale and use.

Article 4 - Shopify

Our shop is hosted on Shopify Inc. they provide us with the online e-commerce platform which allows us to sell you our services and products.

Your data is stored in the data storage system and Shopify's databases, and in the general Shopify application. Your data is kept on a secure server protected by a firewall.

Payment :

If you make your purchase through a direct payment gateway, in this case Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS standard). Information relating to your purchase transaction is kept as long as necessary to finalize your order. Once your order is finalized, information relating to the purchase transaction is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI security standards council, which results from the joint effort of companies such as Visa, Mastercard, American Express and Discover.

The requirements of the PCI-DSS standard make it possible to ensure the secure processing of credit card data by our shop and by its service providers.

For more information, please consult the conditions of use of Shopify here or the Privacy Policy here.

Article 5 - Services provided by third parties

In general, third -party suppliers that we use will only collect, use and disclose your information to the extent to be able to carry out the services they provide us with.

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies about the information we are required to provide for your purchase transactions.

Regarding these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will process your personal information.

It should not be forgotten that some suppliers can be located or have installations located in a jurisdiction different from yours or ours. So if you decide to continue a transaction which requires the services of a third -party supplier, your information could then be governed by the laws of the jurisdiction in which this supplier is or that of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you which has been used to conclude the transaction could be disclosed under the legislation of United States, including the Patriot Act.

Once you leave the site of our shop or are redirected to the website or the application of a third party, you are no longer governed by this Privacy Policy or by the General Conditions of Sale and Use of our website.

Links

You may have to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices exercised by these other sites and recommend that you carefully read their privacy policies.

Article 6 - Security

 To protect your personal data, we take reasonable precautions and follow the best practices in the industry to ensure that it is not lost, diverted, consulted, disclosed, modified or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and kept with an AES-256 type encryption. Although no method of transmission on the Internet or electronic storage is 100 %safe, we follow all the requirements of the PCI-DSS standard and implement additional standards generally recognized by the industry.

Control files (cookies)

Here is a list of control files we use. We have listed them here so that you can choose whether you want to allow them or not.

_Session_ID, unique session identifier, allows Shopify to store information relating to your session (referent, referral page, etc.).

_Shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by the internal system for monitoring the supplier statistics of our website to record the number of visits.

_Shopify_uniq, no data retained, expires at midnight (depending on the location of the visitor) the next day. Calculate the number of visits to a store per single customer.

Cart, unique identifier, persists for 2 weeks, stores information relating to your purchase basket.

_Secure_ssession_id, unique session identifier

Storefront_digest, unique identifier, indefinite if the shop has a password, it is used to find out if the current visitor has access.

Article 7 - Age of consent

By using this site, you declare that you are at least the age of the majority in your State or province of residence, and that you gave us your consent to allow any minor age person responsible for using this website.

Article 8 - Changes made to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please consult it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, the way we use it, and under what circumstances we disclose them, if It should be done.

If our shop is the subject of an acquisition by or a merger with another company, your information could be transferred to the new owners so that we can continue to sell you products.


Article 9 - Marketing text and notifications

When entering your phone number at the checkout and by finalizing the purchase, or when registering for our newsletter, you agree that we can send you notifications by email, SMS (followed by your order, abandoned basket, abandoned basket, etc). SMS marketing messages will not be sent more than 3 times a month.

If you want to unsubscribe when receiving marketing messages, respond by stop for any message received or use the unsubscribe link in each message.

Questions and contact details

If you wish: access, correct, modify or delete any personal information that we have about you, file a complaint, or if you just want to have more information, contact our agent responsible for confidentiality standards in contact@atelierdelahousse.fr